Kandy and Braidio announce expanded partnership for

ATLANTA, December 10, 2021 (GLOBE NEWSWIRE) – The Kandy Communications (Kandy) business unit of American Virtual Cloud Technologies, Inc. (AVCtechnologies) (Nasdaq: AVCT) and Braidio, the award-winning global mobile customer engagement platform. Forme today announced an expanded partnership that will fuel next-generation user experiences for an 80,000-user telehealth application and for a pet welfare application by a leading veterinary hospital system in the United States serving more than 25,000 customers. Braidio WorkStreams ™ brings together information, knowledge, people, customers, and business tools into a single point of revenue and productivity capture, and in partnership with Kandy, creates more engaging, customer-driven customer engagement experiences. periphery for its customers.

Braidio’s Customer Engagement Platform as a Service leverages AI, integrated low-code and powerful real-time communications and is enabled by the rich capabilities of the Cloud Communications Platform as a Service (CPaaS) from Kandy, including messaging, chat, voice, video, and open APIs that make integrated communications and collaboration intuitive, accessible and scalable across the web, mobile devices and apps.

Kandy and Braidio have worked with AT&T on the evolution of the AT&T API market since its launch in 2019, providing businesses with capabilities that enable easier, faster, and more efficient ways to communicate with customers in real time. Braidio, on the heels of its recent $ 50 million investment commitment by global emerging markets and with a proven technology stack that includes the recent acquisition and integration of the personalized experience platform powered by the IA Leia, is well positioned to lead its global expansion alongside Kandy, AT&T and Etisalat.

Kandy’s cloud-based real-time communication solutions enable Braidio to meet the needs of the healthcare, financial services, retail, construction, pet welfare and healthcare industries. veterinary medicine. Together, Kandy and Braidio now provide these solutions to telecommunications partners and a global ecosystem of 300 million users and millions of businesses in more than 20 countries.

“Braidio has been an inspiration to us for many years,” said Chuck Canton, President of Kandy. “They bring significant expertise in industry-specific applications that leverage our Communication-as-a-Service platform capabilities. Industry analysts predict that the programmable CPaaS market will exceed $ 20 billion by 2025, and for this reason, companies are looking to use programmable communications, such as those offered by Kandy, to redefine the way they interact with them. their customers and employees. It is an exciting time for Kandy, Braidio and the entire cloud communications industry, and these customer gains are contributing to our already accelerating user base and market penetration. “

“Braidio WorkStreams ™ was one of the early adopters of the Kandy CPaaS platform and integrated Kandy into our platform and into our ‘user-friendly’ set of turnkey segment-focused applications. market for healthcare, animal care, financial services, field service and retail that we distribute through channels such as AT&T, Etisalat and other global channels, ”said Iain Scholnick, founder and CEO of Braidio. “The powerful combination of Kandy and Braidio platforms enables us to provide a deeply integrated common platform solution for telecommunications partners to immediately create and deploy personalized and engaging mobile edge experiences to generate new revenue. and customer growth. Using Kandy’s CPaaS, we’re helping businesses create a better, more engaging customer experience, and accelerate digital transformation and revenue capture across their organization.

About American Virtual Cloud Technologies, Inc.

American Virtual Cloud Technologies, Inc. (“AVCtechnologies”; Nasdaq: AVCT) is a leading global provider of IT solutions offering a comprehensive set of services, including unified cloud communications, managed services, cybersecurity and enhanced connectivity . Our mission is to provide global technology solutions with a superior customer experience. In 2020, American Virtual Cloud Technologies, Inc. acquired Computex Technology Group and Kandy Communications. For more information, visit avctechnologies.com

AVCT contact: info@avctechnologies.com

About Kandy

Kandy, an AVCtechnologies company, is a cloud-based real-time communication platform offering proprietary capabilities UCaaS, CPaaS, CCaaS, Microsoft Teams Direct Routing as a service, and SIP Trunking as a service. Kandy enables service providers, enterprises, software vendors, systems integrators, partners and developers to enrich their applications and services with real-time contextual communications, delivering a more engaging user experience. With Kandy, businesses of all sizes and types can quickly integrate real-time communication capabilities into their existing business applications and processes. For more information visit kandy.io

About Braidio

Braidio’s award-winning WorkStreams ™ customer engagement platform is an engine of permissions, orchestration, AI and low code to rapidly deploy web, mobile and app presences that aggregate all information, knowledge, people, business tools and customer details all in one point of customer engagement and productivity. The future of work will be very different from what it is today. Braidio WorkStreams ™ helps accelerate sales and revenue growth, improve customer satisfaction and simplify employee onboarding by effectively delivering knowledge and information across any workflow and business unit in real time . Based in San Francisco, Braidio is surrounded by some of the most innovative and disruptive companies in the world. Braidio WorkStreams ™ makes success simple. For more information, please visit www.braidio.com or follow us on Facebook and Twitter.


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